Terms and Conditions of Sale
The online sales website solarbiolux.eu is operated by the company SOLAR BIO LUX SASU, with a share capital of €2,000, whose registered office is located at:
7 Rue de Castellane, 75008 Paris, France.
The company is registered with the Paris Trade and Companies Register (Registre du Commerce et des Sociétés de Paris) under number 903 719 995 00016.
These Terms and Conditions govern the sale of products by SOLAR BIO LUX SASU to any individual or legal entity purchasing via the website solarbiolux.eu, hereinafter referred to as “the CUSTOMER”.
The present Terms and Conditions of Sale, together with the order form and order confirmation, constitute the sales contract between SOLAR BIO LUX SASU and the CUSTOMER.
Any order placed on the website solarbiolux.eu requires prior acceptance of these Terms and Conditions in their entirety. If the CUSTOMER does not agree with these terms, they should not use the website.
SOLAR BIO LUX SASU reserves the right to modify or update these Terms and Conditions at any time without prior notice. The applicable version is the one in effect at the time the order is placed.
Article 1 – Definitions
The following terms shall have the meanings defined below:
- Terms and Conditions of Sale: This document governing the contractual relationship between SOLAR BIO LUX SASU and the CUSTOMER.
- Order: Purchase request made by the CUSTOMER via solarbiolux.eu or customer service.
- Website: solarbiolux.eu.
- Product: Any item or service offered for sale on the Website.
- CUSTOMER: Any individual or legal entity purchasing Products for personal use after accepting these Terms.
Article 2 – Purpose
These Terms define the contractual relationship between SOLAR BIO LUX SASU and the CUSTOMER and the conditions applicable to any purchase made through the Website.
By accepting these Terms, the CUSTOMER confirms that they are of legal age in their country of residence and authorizes minors under their responsibility to use the Website.
Article 3 – Prices
All prices are shown in euros (€), including VAT (TTC), based on the applicable rate at the time of ordering.
SOLAR BIO LUX SASU reserves the right to modify prices at any time. The price charged will be the one displayed at the time of the order.
Products remain the property of SOLAR BIO LUX SASU until full payment is received.
Shipping fees are not included and are added during checkout.
Orders outside the EU may be subject to customs duties and local taxes, which remain the responsibility of the CUSTOMER.
Article 4 – Orders
The CUSTOMER must create an account to place an order.
All information provided must be accurate and complete. Any false information may result in account suspension and cancellation of the order.
SOLAR BIO LUX SASU reserves the right to refuse or cancel any order in case of previous disputes.
Article 5 – Payment
Payment is due in full at the time of ordering.
Accepted payment methods may include:
- Credit card (secure payment gateway)
- Bank transfer
- Cheque (France only)
Orders are processed once payment has been received and confirmed.
Article 6 – Right of Withdrawal
In accordance with applicable consumer law, the CUSTOMER has 14 days from receipt of the order to exercise their right of withdrawal.
Products must be returned unused, in their original packaging, and in perfect condition.
Return shipping costs are borne by the CUSTOMER.
Refunds are processed within a few days after inspection of returned items.
Article 7 – Delivery
Products are delivered to the address provided by the CUSTOMER.
Delivery times are indicative. If delivery exceeds 30 days, the CUSTOMER may cancel the order and request a refund.
Article 8 – Warranty
Products benefit from legal warranty protections.
In case of non-compliance, items may be returned for replacement or refund within 30 days of delivery.
Article 9 – Liability
SOLAR BIO LUX SASU is not responsible for damages resulting from the use of the internet, such as data loss, viruses, or service interruptions.
Article 10 – Security
The Website uses SSL encryption to ensure secure transactions.
Article 11 – Intellectual Property
All content on solarbiolux.eu is protected by intellectual property laws and may not be reproduced without authorization.
Article 12 – Personal Data
Personal data is collected solely for order processing.
The CUSTOMER has the right to access, modify, or delete their personal data in accordance with applicable data protection laws.
Article 13 – Mediation
In case of dispute, the CUSTOMER may use a consumer mediation service:
Fédération du Commerce et de la Distribution Mediation Service
https://mediateur.fcd.fr
12 rue Euler, 75008 Paris, France
Article 14 – Force Majeure
The company shall not be held liable for delays or failure to perform due to force majeure events.
Article 15 – Applicable Law
These Terms are governed by French law. In case of dispute, an amicable solution will be sought before any legal action.
Article 16 – Customer Service
📧 info@solarbiolux.eu
📍 7 Rue de Castellane, 75008 Paris, France