Privacy Policy
SOLAR BIO LUX SASU places great importance on the protection of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on the website solarbiolux.eu.
1. Personal Data Collected
We may collect the following information when you use our website:
Identity data: first and last name
Contact details: shipping address, billing address, email address, phone number
Payment information: processed securely via third-party payment providers; we do not store full credit card details
Technical data: IP address, browser type, and browsing activity on our website
2. Purpose of Data Processing
Your personal data is used for the following purposes:
- Processing and delivering your orders
- Customer service management (support, returns, refunds)
- Sending marketing communications and newsletters (only with your consent)
- Improving user experience and website security
3. Legal Basis
Data processing is based on:
- Contract performance (order processing)
- Consent (marketing communications/newsletters)
- Legitimate interest (website security and analytics)
4. Data Sharing
Your personal data is never sold or rented.
It may only be shared with trusted third parties involved in order processing, such as:
- Shipping providers (postal services, courier companies)
- Secure payment providers
- Website hosting provider
5. Data Retention
We retain your data only as long as necessary:
- Customer data: stored for the duration of the business relationship, then archived as required by law (accounting and legal obligations)
- Marketing data: stored for up to 3 years after your last interaction with us
6. Data Security
As stated in our Terms and Conditions, we use SSL (Secure Socket Layer) encryption to protect sensitive data.
We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your personal data.
7. Your Rights (GDPR)
In accordance with applicable data protection laws, you have the following rights:
- Right of access and rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object to marketing communications
To exercise your rights, you may contact us:
📧 Email: info@solarbiolux.eu
📍 Postal address: SOLAR BIO LUX SASU, 7 Rue de Castellane, 75008 Paris, France
8. Cookies
The website solarbiolux.eu uses cookies to improve navigation and analyze website traffic.
You may configure your browser to refuse cookies, but some features of the website may not function properly.
9. Changes to This Policy
SOLAR BIO LUX SASU reserves the right to modify this Privacy Policy at any time to comply with legal or operational changes.
Last updated: April 2026